🐾 OpenPets
Submit
CR

crisp

Open Source CommunicationSupport

Access Crisp conversations, send messages, manage contacts, and handle customer support chats through the Crisp API

crisp chat customer-support messaging conversations
View Source NPM Package Website

Quick Install

npm install @openpets/crisp
pnpm add @openpets/crisp

Required Environment Variables

  • CRISP_IDENTIFIER

    Crisp plugin token identifier

  • CRISP_KEY

    Crisp plugin token key

Available Tools (15)

These tools are available when you install the crisp plugin in your AI assistant.

crisp-list-conversations

List conversations for a Crisp website. Returns paginated list of chat conversations with their status, participants, and metadata.

crisp-get-conversation

Get details of a specific conversation including messages, metadata, and participant info.

crisp-get-messages

Get messages from a conversation. Returns the message history with content, timestamps, and sender info.

crisp-send-message

Send a message in a conversation. Can send text, files, or other message types as an operator.

crisp-get-conversation-metas

Get metadata for a conversation including user info, segments, custom data, and contact details.

crisp-update-conversation-metas

Update metadata for a conversation. Can update nickname, email, segments, and custom data.

crisp-change-conversation-state

Change the state of a conversation. States: pending, unresolved, resolved.

crisp-create-conversation

Create a new conversation in Crisp.

crisp-list-people

List people profiles for a website. These are your end-users/contacts.

crisp-get-person

Get a person

crisp-get-routing-assign

Get the routing assignment for a conversation (who it

crisp-assign-conversation

Assign a conversation to a specific operator.

crisp-mark-messages-read

Mark messages as read in a conversation.

crisp-list-operators

List all operators for a website.

crisp-get-website

Get details about a Crisp website.

Example Queries

list conversations from crisp
get messages from conversation
send a message to customer
list people in crisp
resolve this conversation

Usage Scenarios

list conversations

  1. 1 list all conversations
  2. 2 show me recent chats

send message

  1. 1 send hello to conversation session_abc123
  2. 2 reply to the customer

manage state

  1. 1 resolve conversation session_abc123
  2. 2 mark conversation as pending

Optional Configuration

Variable Description
CRISP_WEBSITE_ID Default website ID to use for operations

Use crisp with Your AI Assistant

This open source plugin works with OpenCode-compatible AI assistants including ChatGPT, Claude, Perplexity, and other LLM-powered coding tools. Install the plugin and start using natural language to interact with crisp.

Works with ChatGPT Works with Claude Works with Perplexity MCP Compatible

Related Plugins

DI

discord

Search and read messages from Discord servers, list channels, send messages using a Discord bot, and connect personal Discord accounts via mautrix-discord Matrix bridge
TE

telegram

Interact with Telegram via Bot API or connect personal accounts through mautrix-telegram Matrix bridge
SL

slack

Slack integration plugin for OpenCode - search channels, read messages, and post to Slack